PXCom Unveils SkyVerse Software with AI-Based Graphic User Interface for Wireless IFE and Inflight Connectivity
Inflight entertainment (IFE) has come a long way from the days of shared screens and limited movie options. With the advancement of technology, airlines are now able to provide passengers with a more personalized and interactive experience, thanks to software solutions like SkyVerse from PXCom.
One of the key features of SkyVerse is its AI-based graphic user interface (GUI), which includes a standalone inflight chatbot for IFEC. This chatbot is designed to personalize the passenger’s digital experience by learning and adapting based on their interactions. It not only provides personalized IFE content recommendations but also helps airlines better understand their passengers in the digital world.
The AI GUI is powered by a Dell Precision server, with an airborne version in the works to further enhance the passenger experience. PXCom is working closely with IFEC hardware providers to finalize the rollout of the AI system and ensure seamless integration with existing systems.
The AI team at PXCom is working with airline marketing teams to analyze defined passenger personas and automate AI training sessions. By collecting metadata and personalized data from passengers, the chatbot is able to recommend appropriate content and targeted advertising based on the passenger’s preferences and interests.
This personalized approach to IFE not only enhances the passenger experience but also opens up new revenue streams for airlines. By delivering targeted advertising and promotions, airlines can increase onboard retail sales and promote activities at the passenger’s destination.
According to Cyril Jean, CEO of PXCom, data transfers to the aircraft can be done via 4G a few minutes before boarding, making it a seamless and efficient process. This level of personalization and customization sets SkyVerse apart from other IFE solutions on the market and shows the potential for AI to revolutionize the inflight entertainment experience.
Overall, PXCom’s SkyVerse software represents the future of wireless IFE and inflight connectivity, offering passengers a more personalized and engaging experience while providing airlines with valuable insights and revenue opportunities. With the advancement of technology and AI, the possibilities for enhancing the passenger journey are endless.