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Experience with Embracing Generative AI at K2

The Rapid Evolution of Generative AI: Insights from K2’s CTO Chris Collins

Generative AI is rapidly evolving, with new models emerging almost daily and reshaping the technological landscape. The recent Data & AI Exchange provided valuable insights into how businesses are adapting to this changing landscape. K2, a global leader in technology and talent solutions, is one such company that is embracing the innovation and reaping the benefits.

With the appointment of Chris Collins as its Chief Technology Officer and AI Consulting Director, K2 is leading the charge in the industry by embedding AI more deeply into its operations and enhancing its capabilities. Chris brings over 20 years of experience in the tech industry, making him well-equipped to lead AI and machine learning strategies for the business.

One of the key challenges in the rapidly evolving AI space is keeping up with the latest language learning models (LLMs). Chris highlights the importance of staying platform-agnostic to adapt easily to new models as they become available. This flexibility has proven beneficial for K2, allowing them to switch to new models quickly as they are released.

K2 has leveraged generative AI to revolutionize various aspects of its business, from streamlining processes to accessing knowledge and deploying engineering copilots. Automation of the job requirements to candidate selection process has improved the accuracy and efficiency of recruitment, while the use of retrieval augmented generation (RAG) has enhanced the ability to search and retrieve unstructured information.

Chris emphasizes the importance of mindset shift for engineers who must now collaborate with AI tools, rather than disrupt industries. This change management process is crucial for driving adoption and integrating AI into engineering workflows effectively. Training on integrating generative AI elements into platforms like Salesforce and SAP is also a focus for K2, requiring new ways of thinking about engineering challenges.

Overall, Chris’s enthusiasm for the potential of generative AI on businesses is evident. Not only does it bring speed and efficiency to operations, but it also has the potential to democratize technical roles, allowing everyone to enhance their skill sets and contribute more effectively to the business. The evolution of generative AI may seem overwhelming, but companies like K2 are proving that with the right strategies and mindset, businesses can thrive in this rapidly changing technological landscape.

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