Transforming Consulting with Agentic AI: Accelerating Cloud Adoption
An Agent-First Consulting Approach
A Comprehensive Agent System Across the Consulting Cycle
Human Expertise Meets AI Acceleration
Making Business Transformation Real with Agents
Reimagining the Future of Consulting with Agentic AI
About the Author
Revolutionizing Consulting with Agentic AI at AWS Professional Services
In today’s fast-paced technological landscape, enterprises are constantly seeking ways to accelerate their cloud adoption and digital transformation initiatives. AWS Professional Services is proud to spearhead this charge, bridging the gap between innovative technology and strategic consulting. As we step into a new era of consulting, it’s clear that cloud computing has fundamentally transformed how enterprises build technology, and now, agentic AI is poised to revolutionize how consulting delivers value. Our vision is to create a future where intelligent agents work alongside expert consultants to shorten development timelines, enhance solution quality, and empower organizations to achieve their digital transformation goals more swiftly than ever.
An Agent-First Consulting Approach
AWS Professional Services (AWS ProServe) embraces a groundbreaking agent-first strategy that transforms the dynamics of traditional consulting. By merging our deep expertise with specialized AI agents, we can deliver enterprise solutions at an accelerated pace while upholding the rigorous quality and security standards our customers expect. These agents augment our consultants’ capabilities, allowing them to concentrate on the most critical aspects: understanding unique business challenges, providing strategic guidance, and fostering meaningful outcomes. Meanwhile, agents diligently execute implementation tasks with unmatched consistency and speed.
Already, we’ve witnessed transformative results across various industries through our use of agents. Whether it’s developing next-generation AI applications, migrating crucial workloads to the cloud, or modernizing existing systems, our agents have significantly compressed timelines, transforming projects that would typically take months into mere weeks—or even days—without sacrificing quality.
A Comprehensive Agent System Across the Consulting Cycle
Traditional consulting models are often challenged to balance speed, quality, and cost. Our system of specialized agents, steeped in AWS’s institutional knowledge and proven methodologies, addresses these challenges head-on.
Accelerating Every Stage with AI Agents
At the core of our agent system is the AWS Professional Services Delivery Agent, an AI-powered technical expert that serves as the primary interface for technical engagements. This Delivery Agent meticulously analyzes project requirements, develops AI applications, and orchestrates specialized work by delegating tasks to purpose-built agents. For example, with AWS Transform, we have designed a custom agent specifically for enterprise migration and modernization workloads, effectively streamlining processes from the ground up.
Early in the engagement, a sales agent simplifies proposal generation and statement of work creation, reducing what typically takes weeks to mere hours. As the project progresses, embedded capabilities ensure that every solution adheres to enterprise-grade security and compliance standards, enhancing trust and reliability.
From Requirements to Deployment in Record Time
Take, for instance, a typical generative AI application development project. Traditionally, creating a customer service agent capable of providing representatives with immediate access to policy information might take 6-8 weeks. With the Delivery Agent, we can ingest requirements—be it detailed documentation or architecture diagrams—and generate comprehensive design specifications within hours. The agent then generates code, automates testing, and prepares deployment packages, all while the AWS ProServe consultant provides strategic oversight to ensure alignment with business goals.
Migration and Modernization at Scale
The speed and efficiency of our agents shine even brighter in migration projects. Picture a healthcare provider attempting to migrate over 500 applications to AWS—an endeavor that usually stretches beyond a year, laden with extensive discovery and planning. By leveraging AWS Transform and the custom agent we created, migration timelines have been dramatically compacted. This custom agent utilizes insights from thousands of previous migrations, coupled with its automation capabilities, to efficiently manage wave planning, dependency mapping, workload scheduling, and runbook generation, all while adhering to exacting security standards.
Built on Enterprise-Grade AI Infrastructure
Our agent system leverages the same advanced technologies we provide to our customers, including Amazon Bedrock AgentCore, AWS Transform, and sophisticated development tools like Kiro and Amazon Q Developer CLI. This architecture ensures industry-leading security, transparency, and scalability for engagements, no matter their size.
Human Expertise Meets AI Acceleration
What sets AWS ProServe’s approach apart is the seamless integration of human expertise with the speed and consistency of AI agents. While AWS ProServe consultants remain central to each engagement—offering strategic guidance and fostering long-lasting relationships—the agents enhance their effectiveness by assisting with implementation, code generation, testing, and deployment, all rooted in AWS’s proven methodologies.
This unique collaboration produces extraordinary customer value:
- Unprecedented Speed: Achieve outcomes in days that would typically require months.
- Consistent Excellence: Solutions that embody AWS best practices and architectural standards.
- Lower Total Costs: Streamlined delivery translates directly into improved ROI.
Unlike generic AI tools, our agents embody AWS’s specialized knowledge, drawing on extensive experience gleaned from thousands of prior projects to ensure every solution is tailored to meet unique business demands.
Making Business Transformation Real with Agents
Organizations from various sectors are already witnessing tangible results by partnering with AWS ProServe agents. A notable example is the National Football League (NFL), which faced the challenge of serving millions of fantasy football fans. Collaborating with AWS Professional Services, they utilized the Delivery Agent to develop a production-quality prototype integrating real-time stats and personalized recommendations in just under eight weeks.
Mike Band, Senior Manager at NFL’s Next Gen Stats, emphasized, “The AWS Professional Services Delivery Agent enabled us to accelerate from concept to deployment while ensuring the quality our fans expect.”
Asasa Kalavade, Vice President of AWS Transform, added, “The custom agent, built on our innovative foundation, showcases how AWS ProServe can personalize migration workflows, ensuring faster, tailored outcomes that previous methods could not achieve.”
This paradigm shift illustrates the future of professional services: AI-powered consulting that yields substantial results without compromising the strategic guidance essential for complex enterprise initiatives.
Reimagining the Future of Consulting with Agentic AI
AWS Professional Services’ new agent-centric consulting model exemplifies the potential unlocked by applying cutting-edge AI technologies to reshape operations. While many companies speculate about AI’s future capabilities, AWS ProServe demonstrates its immediate benefits for enterprises today. Interested organizations can experience this transformative agent-powered consulting model by connecting with AWS ProServe or AWS Professional Services Partners. Reach out to your AWS account team or visit the AWS Professional Services webpage to explore how AWS can expedite your digital transformation efforts.
About the Author
Francessca Vasquez is the Vice President of Professional Services and Agentic AI for Amazon Web Services (AWS). She leads AWS’s global consulting services, overseeing customer engagements across diverse sectors worldwide. Her team specializes in connecting AWS AI and ML experts with customers to design and launch advanced generative AI solutions, pushing the boundaries of technology and innovation in enterprise solutions.