Macy’s Completes PoS Modernization Project with Enactor Technology
Macy’s recently made a major announcement regarding the completion of a significant Point of Sale (PoS) checkout modernization project. The department store chain confirmed the successful implementation of new PoS systems, marking a significant milestone in their ongoing efforts to enhance the customer experience.
Naga Tirumala Rao Chillapalli, Technical Engineering Manager at Macy’s, shared his thoughts on the project in a LinkedIn post. He highlighted the complexity of modernizing PoS systems, emphasizing the importance of collaboration between various teams and stakeholders. Chillapalli expressed his pride in overseeing multiple aspects of the project, from development to configuration and testing.
The successful implementation of these new PoS systems is a testament to the hard work and dedication of the entire project team. Chillapalli commended his team for their efforts in overcoming challenges and delivering a solution that will have a positive impact on customers and store colleagues alike.
With the new PoS systems now live at Macy’s Mall of Georgia, Chillapalli expressed excitement about building on this momentum and continuing to innovate to provide exceptional experiences for customers and colleagues. The completion of this project represents a significant achievement for Macy’s and sets the stage for future advancements in technology and customer service.
In other news, Walmart recently deepened its relationship with the Roblox community by launching an augmented reality experience. The retail giant introduced the Walmart Discovered AR Experience, allowing customers to explore a virtual representation of the Walmart Discovered storefront and shop trending user-generated content.
Customers can access the AR experience through a QR code on Roblox gift cards, a dedicated landing page on Walmart.com, or by joining Walmart’s Discord server for early access to monthly quests. The collaboration with Sawhorse Productions and Metavertising showcases Walmart’s commitment to engaging with customers in innovative ways.
Additionally, Finnish food delivery company Wolt announced a partnership with PepsiCo to join the Wolt Ads offering. This advertising service, launched in April, has already seen significant growth in sales and return on advertising spend for partners. Wolt continues to expand its advertising capabilities across its global markets, paving the way for more innovative partnerships in the future.
Overall, these developments highlight the ongoing efforts of retailers to embrace technology and deliver unique experiences to customers. Macy’s, Walmart, and Wolt are all leading the way in leveraging technology to enhance customer engagement and drive business growth. As the retail landscape continues to evolve, we can expect to see more collaborations and advancements in technology to shape the future of retail.